Capital protects itself

Have you ever wondered how odd it is that we have to take time off work and pay phone bills to speak to customer services to correct errors in the performance of companies, when the people we are speaking to are being paid with money we gave the company? This is clearly so absurd yet we are expected to accept it... I tell you my patience with the world has really reached rock bottom we are so stupid - generation after generation we just accept madness.

Amazon charged me for 3 books I never oreder. Some £60. I've already spend many hours waiting in phone queues, speaking to people, and sending faxes and emails to find that they have done nothing. One girl even said when I expained the situation "so what do you expect us to do about it?". No recognition of the fact that her fellow collegues had made a mistake which amounts to theft. No recognition of the fact that this very theft was paying her salary to sit on the phone and tell me that she couldn't see a problem with it. Do you laugh or cry. At least she lives in the same madness soup as me.

But the reason is occurs to me watching the VW dealership this week (see last post) is simple. We live in a Capitalist society. Capital is used to set up companies and becomes what they are imagined to be worth. People gather around capital exactly like flies around shit. What this means however is that the flies form heirachies and then fascism and inequality breaks out around the shit. This means that flies who imagine they are at the top behave like fascist to the ones below and the force of fascism means that some flies get abused because they are sees as being at the bottom. The problem with this is that most of us are on the outside of the heirachy and so while we are the ones who do all the work and buy most of the products we don't actually have any say in the process. Thus we end up spending more money hanging around on phones trying to get what we actually paid for while the company uses our money to try and sort out their mistake. Capital looks after itself, not the worker nor the customer.

As an aside I remembered today that when I was very young I used to think companies very kind to go to all the trouble to advertise their products and let us know what was in the shops. Then someone pointed out that actually it was not kindness but simply business. If people buy your product (because you are charging too much for it and not paying the staff enough) you can make a profit (and even pay for adverts.) When that sunk in my rose tinted view of the world was shattered. But actually my child-mind was right, this is why we have adverts and business should remember this.

btw the stock market is set up wrong. Shares should not change in value, just the quantity of them. As a company grows more shares become available. As it shrinks we are forced to sell. This would be the correct distribution of wealth. Also we should not get paid dividends because they are not interest. A bank loan is eventually paid back. Dividends on the other hand are an eternal yoke around the neck of the work force meaning that the rich can tax forever a slice of the wages. We buy shares because we wish to invest in the future of the economy and that is the reward. We invest ethically and in the products that we wish to see. This is the service done by the rich. If we do not wish to do this then don't invest. You can see why the world is in such a bad state. Big dividend returns and speculation lead people to invest in companies they would never support simply because of greed. We know that military companies make money from killing people which has become big business because of its links to government, we invest in the companies cos we are greedy and try to turn a blind eye to the blood... until the guns and bombs go off in our own back yard that is.